Refund Policy

Effective Date: June 6, 2026

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At JNR Heating & Cooling LLC, we are committed to providing quality workmanship and professional service. Customer satisfaction is important to us, and we strive to address any concerns promptly and fairly.

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Service Calls and Diagnostic Fees

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Diagnostic fees, service call fees, and labor charges are non-refundable once services have been performed.

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Repairs

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Due to the nature of repair services, refunds are generally not available for completed repair work. If you experience an issue related to a repair performed by JNR Heating & Cooling LLC, please contact us so we can review and address the concern.

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Equipment and Installed Products

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Refunds for equipment, parts, and installed systems may be subject to manufacturer policies, special-order restrictions, installation status, and applicable agreements. Once equipment has been installed, refunds may not be available.

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Cancellations

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Customers may cancel scheduled appointments prior to service being performed. Cancellation fees may apply if a technician has already been dispatched or materials have been ordered specifically for the project.

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Customer Satisfaction

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If you are dissatisfied with any service provided by JNR Heating & Cooling LLC, please contact us as soon as possible. We will make reasonable efforts to review and resolve concerns in a fair and professional manner.

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Contact Information

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JNR Heating & Cooling LLC

Phone: (708) 308-1090

Website: JNRHeatingandCooling.com

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Family-Owned. Trusted. Dependable.